August 14, 2020
December 31, 2020
Senior Technical Sales/Estimating - Sheetmetal Fabrication
N/A Annual Salary
New Touch Industries manufactures high quality parts and assemblies for a broad range of customers including those in the medical, food, defence, infrastructure and agricultural industries. The main purpose of the role is to provide outstanding customer service and technical advice to customers, as well as support the Sales Manager in coaching and mentoring other staff in the team.
The primary duties include but not limited to:
Provide technical advice to other staff and customers on bending and fabrication
Quoting - Including Laser cutting, bending, fabrication, assembly and sub contracted processes
Mentor and coach other sales staff
Material/subcontract purchasing as required
To ensure all company procedures are followed.
Ensure all orders are raised correctly.
Customer service / answering phone calls.
Raising work orders
Follow ups and cold calls
Ensure work environment is safe.
To perform this role, you will need the following skills and attributes:
Excellent customer service skills
Experience or background in sheetmetal fabrication
Solid computer skills using ERP, Office and CAD software
Excellent communication and phone manner
Ability to work independently and as part of a team
Interpret technical drawings
Understand external manufacturing processes
Work closely with customers, understand & work to meet tight deadlines
The following qualifications are an advantage and will be taken into consideration in addition to the main position description:
· Trade or Tertiary background in related fields
· Sheetmetal development, 3D CAD skills
Although reporting to the Sales Manager you will work closely with other departments to ensure customer needs are met. As we are growing there will be opportunities for training and promotion within the company.
Please apply online via Seek.
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